Shipping policy
Shipping Policy for [Your Store Name]
Order Processing TimeAll orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or public holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. We will notify you of any delays.
Shipping Methods & Delivery Times
Standard Shipping: Estimated delivery within 3-15 business days.
Express Shipping: Estimated delivery within 1-15 business days.
Note: Delivery times are estimates and may vary depending on your location and external factors.
Shipping RatesShipping rates are calculated at checkout based on your delivery address and selected shipping method. We offer free shipping on orders over [Specify amount, e.g., R500].
Order TrackingOnce your order has been shipped, you will receive a confirmation email with a tracking number to monitor your shipment's progress.
Shipping DestinationsWe ship within South Africa only. Currently, we do not ship internationally.
Customs, Duties & TaxesAs we ship within South Africa, customs duties and taxes are not applicable. However, any local taxes or fees applicable to your region are the responsibility of the customer.
Delivery IssuesIf you have not received your order within the estimated delivery time, please contact our customer service at [Your Contact Email or Phone Number].
Incorrect or Damaged ItemsIf you receive an incorrect or damaged item, please notify us within 48 hours of receipt with photos of the item and packaging. We will work with you to resolve the issue promptly.